FAQ
The answers to the most frequently asked questions about our services.
Who is Karda Genomics?
Karda Genomics is a Swiss-based company specializing in bioinformatic data analysis and providing in-depth expertise and tailored solutions for researchers or organisations working with biological data. You can read more about our story in the About Us page.
Why is Bioinformatics as a Service better option than hiring a bioinformatician?
1. Cost savings: Pay only for the services you need, when you need them, without the expense of recruiting, training, and retaining a full-time bioinformatician and associated costs (infrastructure, software licenses, etc.).
2. Expertise: Access to a team of experts with a range of skills and experience, eliminating the need for daily project management of bioinformatics work.
3. Flexibility: Services can be scaled up or down according to your needs, from single projects to ongoing support, and adapted to changing demands.
Do you offer sequencing services?
While sequencing services are not within our scope, we excel in data analysis and can aid you in interpreting your acquired sequencing data. Our skilled team has a wide-ranging knowledge of diverse sequencing platforms and can offer proficient direction to support your business objectives.
I cannot find my specific service need listed on the website, what should I do?
If you don’t see your specific service need listed on our website, please don’t hesitate to reach out to us. We welcome new and unique projects and will work with you to determine if we can provide the necessary support. Please contact us to discuss your requirements.
How much do your bioinformatics services cost?
We offer a variety of services ranging from data analysis to custom software development, and our pricing is based on the specific needs of each project. We understand that every client has unique requirements, and we strive to provide tailored solutions that meet their specific needs. To obtain a more precise estimate, please contact us with the details of your project, and we will be happy to provide a quote.
Do I have to pay for the initial consultation?
No, not at all. During the initial consultation, we aim to get to know each other and evaluate the possibility of any potential projects. Our objective is to establish a constructive partnership and make sure that we completely comprehend your needs and preferences before we proceed. We promote transparent communication during this phase to assist us in creating a customized approach that satisfies your specific requirements.
When do I have to pay?
We typically require a 50% upfront payment and the remaining 50% upon project completion, but can also consider milestone-based or monthly payments.
What is the turnaround time of a project?
Our clients’ projects are our top priority, and we are committed to delivering high-quality work within a reasonable timeframe. The duration of a project will depend on its unique requirements, ranging from a few days for a differential gene expression analysis to several months for the development of a custom analysis workflow. We ensure open communication with our clients throughout the project to meet their expectations for both timeline and quality of work.
What results can I expect?
We work with you in the initial meeting to identify project outputs or technical solutions. We deliver results in tabular form (Excel or CSV), publication-ready visualizations, quality measures, and a comprehensive summary (PDF or interactive HTML), as well as a detailed methods report.
Does Karda Genomics claim any of my intellectual property (IP)?
As a bioinformatics service provider, we understand the importance of intellectual property (IP) rights to our clients. We want to assure you that we do not claim any ownership over the work we perform for you. You will retain full ownership of your data and any associated IP, and we will work with you to ensure that you have the necessary documentation to protect your interests. Our goal is to establish a transparent and collaborative relationship with our clients, where we respect and uphold their IP rights.
I already have the data, when can we start with a project?
Great! If you already have the data, please contact us. After an initial meeting to assess the project scope, we can typically begin work within one to two weeks. We value timely delivery and make every effort to accommodate our clients’ needs.
Enhance your project!
Our passion for life science research drives us to push the boundaries of knowledge. We find joy in delivering meaningful contributions that accelerate biological research, and it’s what we love to do every day.